Frequently Asked Questions
Are the apartments for Military only?
We lease to everyone who is approved. You do not have to be in the Military, we welcome everyone!
Do you honor the Military Addendum?
Absolutely! With a copy of the addendum and a notice from the first of the month, you are out of your lease without penalties.
Are the prices the same for a 6, 9, or 12 month lease?
Yes! The price is the same for all the mentioned lease terms. We do offer shorter terms for a fee.
What utilities are included?
All utilities are included except electricity, internet, and cable. We are an all-electric property, no gas.
Do we offer furnished apartments?
We do not have furnished apartments, however we have several local furniture stores that offer leasing.
How long does it take to process my application?
3-5 business days. However, depending on the Parish/County it could take longer.
What are the requirements for leasing?
Applicants are required to provide proof of income of 3x the amount of the monthly rent. Applicant(s) must have satisfactory credit history that will be obtained from credit reporting agency. Criminal backgrounds are checked on all applicants and could result in application being denied. Verifiable postive residency history for any previous rental verifications
What are the fees to apply?
There's a $35 application fee.
What is the pet policy?
We allow pets up to 65lbs with a few breed restrictions. Pets are limited to cats, caged birds, and non-aggressive breeds of dogs. (Aggressive breeds include: Pit Bulls, Rottweilers, Bull Dogs, & German Shepards) No reptiles, rodents, insects, or spiders of any kind shall be permitted to be kept as pets. We allow up to 2 pets per household, as the fees are $300 for one pet and $500 for two
What is required for Emotional Support/Service Animals?
We welcome these type of animals with proper documentation from a doctor and training paperwork. There will not be a fee to have these types of animals.
Do you require Home Owners Insurance?
At this time it is not required, but we definitely recommend it.
What is required for a notice to vacate?
A written 30 day notice is required by the first of the vacating month.
Can I use my grill at the property?
We do allow you to grill in your area, just be sure to not do it under the vinyl. Wait for your grill to cool before returning it to your covered porch. We also have on-site BBQ grills near the pool!
Am I responsible for mowing the lawn?
You are never responsible for cutting your own grass. We take care of all landscaping needs!
What is the parking situation?
Every apartment home gets 2 spots, one is covered and one is not. We also have additional parking on every street for anyone to use
What leasing options are available?
We offer 1, 2, 3, 6, 9, 12 month lease terms
What are the qualifications - income, credit history checks, criminal history, rental history, etc.
All occupants must provide proof of income of 3x the amount of the monthly rent. Applicant(s) must have satisfactory credit history that will be obtained from credit reporting agency. Criminal backgrounds are checked on all applicants and could result in application being denied. Verifiable postive residency history for any previous rental verifications.
Can I apply online?
Yes, through our webiste.
What fees/deposits are due upon applying? Moving in?
$35 non-refundable application fee per applicant 18 years or older. There's a $300 security deposit due within 72 hours of application approval. At move in, the prorated rent will be due and pet fee if applicable.
Do I have to pay first & last month's rent?
No, rent is prorated at move in.
When is rent due and how can I make my rent payment?
Rent is due on the 1st of the month. A grace period extends through the 5th with no late fees. Rent can be paid by check, money order or through the online portal.
Is there a late fee for overdue payments? Is there a grace period?
Yes, if rent is not paid by the 5th, a $25 late fee applies, and $5 per day will accrue until full rent is paid. Late fees can total $100.
Is renter's insurance required?
We do not require our residents to obtain renters insurance but highly encourage them to do so.
What utilities are NOT included in the rent?
Electricity, Internet & Cable
What costs are not included in the rent?
Electricity, Internet & Cable
What is the average cost for utilities each month?
Utility costs vary based on usage.
Are corporate rentals available?
Yes corporate rentals are available.
What happens if I need to move out before my lease expires?
If you need to move out before your lease ends, we offer a lease cancellation and additional fees will apply.
What are the hours for the fitness center?
8am- 10pm
What are the hours of your Leasing Center?
Fall hours are 8:30 am-5:30 pm. Spring hours are 9 am- 6 pm.
Do apartments have dishwashers?
Yes, each apartment home will have a dishwasher.
Does the apartment come with a microwave?
Yes, each apartment home will have a microwave.
Are stoves gas or electric?
Our stoves are electric.
Do kitchen sinks have a garbage disposal?
Yes, kitchen sinks have garbage disposals.
Is there a bathtub or just a shower? Are they together or separate?
Each apartment homes includes a combination bathtub and shower.
Are there restrictions for what can be put on balconies or patios?
Yes, there are restrictions on what can be placed on balconies or patios.
What property amenities are included?
Our community offers a variety of amenties, including a swimming pool, onsite fitness cener, basketball court and a dog park.
Do you have free internet/WiFi? (Where is it available?)
We do offer free wifi in our clubhouse. Each apartment home is wired for internet service and residents are responsible for setting up and paying their monthly bill.
Do you have cable?
Yes, cable in our clubhouse.
How do I reserve community amenities?
To reserve community amenities, certain fees and guidelines apply. Please contact our office for details.
Does this community have a pest control service?
Yes, we provide pest control service.
Are concierge services available?
No, we do not offer concierge services.
What is the procedure for moving out?
A written 30-day notice is required by the first day of the vacating month. The apartment will be inspected, and applicable charges will be assessed.
I have a noise complaint. Who do I contact?
Please contact our office at 337-443-7850
What is the parking situation?
Each apartment has assigned parking for one vehicle with covered parking with room for an additional vehicle to park behind. We also have additional parking throughout the community that is not assigned open to visitors and guests. Vehicle count is limited to one vehicle per person listed on the lease. Recreational vehicles such as boats, four wheels and cargo trailers are not permitted.
Do you allow pets? What is the pet policy?
We allow pets up to 65 pounds with a non-refundable pet fee of $300 for your first pet and an additional $200 for your second pet. Maximum of two pets per apartment home. Pets are limited to cats, caged birds and non-aggressive breeds of dogs. (Aggressive breeds include Pit Bulls, Rottweilers, Bull Dogs, German Shepherds, and others. Contact the office for a full list) No reptiles, rodents, insects or spiders of any kind shall be permitted to be kept as pets.
I have a non-emergency maintenance issue. Who do I contact?
Please contact our office at 337-443-7850 or you may submit a maitenance request through your online resident portal.
I need emergency maintenance. Who do I call?
Please contact our office at 337-443-7850. If the emergency is not during office hours, you will be prompted to speak with the answering service.
What is the smoking policy?
Our smoking policy prevents smoking in and around our Fitness Center and Club House.